1) Click the Marketplace tab from the navigation menu on the left at MindBehind Live.

2) Select Conversation Urls from Category dropdown list.

3) After clicking the Select button, a popup will be opened. Select your company click "Next".

4) You need to enter your webhook endpoint urls that you want to receive the
requests from MindBehind side for the specific events, like starting, ending and
voting of the conversation.

5) Set the url values as in the image above and click the Set Configurations button
which will save your urls. If you want to change your existing endpoint addresses you
can basically open the same popup and overwrite the endpoint you want to change.

Note: Example urls (webhook.site) are used for the testing purposes.

6) After you set related hook endpoints, you will start to receive requests from
MindBehind for the fields you set before, i.e. If you set an endpoint url for only ending
conversations, you will receive requests to that endpoint when a conversation has
been ended.

1. {
    conversationId: string;
    outerConversationID?: string;
    channelID?: string;
    companyID?: string;
    messages: Messages;
    startDate: Date;
    endDate: Date;
    lastMessageDate: Date;
    tags?: string;
    forwardDate?: Date;
    channelClientID?: string;
    clientID?: string;
    botInfo?: ConversationBot;
    agentInfo?: ConversationAgent;
   
    isHandedOver?: boolean;
    isInternalHandedOver?: boolean;
    historyList?: ConversationHistory;
    channelType?: ChannelType;
    rating?: number;
    ratingComment?: string;
   
    isEnded: boolean;
    isNewClient: boolean;
    firstAssignedTime: Date;
    firstResponse: Date;
    clientFirstResponse: Date;
    departmentID: string;
    botParams: object; 
   
    clientName?: string;
    clientSurname?: string;
    clientEmail?: string;
    clientPhone?: string;
    clientTags?: string[];
    clientKeyValueProperties?: ClientKeyValueProperties;
   
    eventType: string;
   }
2. WebhookEventTypes {
    "START_CONVERSATION",
    "END_CONVERSATION",
    "VOTE_CONVERSATION"
   }
3. Messages {
    oid: string;
    content: string;
    messageType: ConversationMessageType;
    messageDate: Date;
    sendBy: ConversationMessageSender;
    outerMessageID: string;
    botInfo: ConversationBot;
    agentInfo: ConversationAgent;
    debugInfo: string;
    commandType: ConversationCommandType;
    commandPayload: string;
    metadata: string;
   }
4. ConversationBot {
    botID: string;
    versionID: string;
    moduleID: string;
    forwardDate: Date;
   }
5. ConversationAgent {
    agentID: string;
    forwardDate: Date;
    departmentID: string;
   }
6. ConversationHistory {
    _id: string;
    isAgent: boolean;
    versionID: string;
    moduleID: string;
    forwardDate: Date;
    departmentID: string;
   }
7. ChannelType {
    "SUITE",
    "FACEBOOK",
    "MICROWEBCHAT",
    "FRESHCHAT",
    "SMOOCH",
    "MINDBEHIND",
    "DIALOG360",
    "MBWEBCHAT",
    "DIALOG360_SANDBOX",
    "ZOHO",
    "ZENDESK",
    "HEALTH",
    "DIALOGFLOW",
    "JIVOCHAT",
    "WHATSAPP",
    "INSTAGRAM",
    "APPLEIMESSAGE",
    "INFOBIP",
    "BIP"
   }
8. ClientKeyValueProperties {
    key: string;
    value: string;
   }