MindBehind Live creates an environment which provides you to have conversations with your customers. With its enhanced interface supported with AI solutions, MindBehind Live has everything you need for smooth conversations.
It also allows you to level up your conversations with its integrated systems that allow you to have video calls, manage payments and so on.
MindBehind Live is our live support platform which is easy-to-use, in tune with new technologies and that can work integrated with or independent of our other MindBehind applications.
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MindBehind Live Detailed Report
When you go to the MindBehind Live Detailed Report page, daily report information is automatically updated. This report screen only shows information and content about terminated conversations. 1- Report Titles: After selecting the report titles, the ...
MindBehind Live Frequently Asked Questions
How can I log in on MindBehind Live? You can register by clicking on the "Sign up now" button on the https://live.mindbehind.com/login site. After you register, you can log in on the first page that opens. What languages does MindBehind Live support? ...
MindBehind Live Admin Panel Details
Open conversations: Number of ongoing conversations going on in the company, combined value of bot and agent. Completed conversations: Total number of completed conversations that company has. In-Queue conversations: Number of consumers waiting in ...
How to Make Video Calls on MindBehind Live
MindBehind Live uses DailyCo, a third-party program, so you can video chat with your customers. Therefore, you must first create a user account for this program: Go to www.daily.co and click on the "sign up" button. Enter the necessary information in ...
How Can I Add Quick Replies on MindBehind Live?
Quick replies refer to predefined answers that can be routed as agents resume live conversations. These answers must be determined by users with admin access for the relevant company. Agents cannot create these messages, but they can use messages ...