FAQs
How to Fix HTML CharSet
When you encounter a problem with the appearance of your assistant's widget, check if you are receiving any errors through right click, inspect and go to the console tab. If the error is giving "Range out of order in character class at new RegExp" ...
What is MindBehind?
MindBehind is a business messaging platform that connects customers from any channel to virtual assistants or live agents for maximum efficiency. As MindBehind, we empower our clients to transform their digital presence and strengthen their business ...
What languages do you support?
Language Dialogflow Microsoft Luis IBM Watson Afrikaans ✔ ✔ Albanian ✔ ✔ Amharic ✔ Arabic (modern standard) ✔ ✔ ✔ Armenian ✔ ✔ Azerbaijani ✔ ✔ Bashkir ✔ Basque ✔ ✔ Belarusian ✔ ✔ Bengali ✔ ✔ Bengali - Bangladesh ✔ ✔ ...
How much coding knowledge is required to use MindBehind?
Building a ChatBot is as easy as dragging and dropping modules, typing in messages and questions and connecting them with lines. But, if you like coding, take advantage of our Integration, Logic and Input Module to customize your ChatBot, add extra ...
Can I embed ChatBot into my website and mobile app?
You can embed WebChat or AppChat on any website or mobile app by just inserting a simple code block.
Do you have your own NLP engine?
We support Google DialogFlow, IBM Watson and Microsoft Luis, Microsoft CLU, and OpenAI ChatGpt. We provide advanced tools to make these NLP engines easy to integrate into conversations that youʼre building for your business.
Can I test my ChatBot before updating on my channels?
Yes, MindBehind has a preview window right next to the design screen. So, you can always check how your ChatBot will assist/function even before you publish on your messaging channels.
Are you suitable for big enterprise?
Protected cloud deployment, high load capacity and immediate support we offer make us confident that we can serve any business, regardless of its size.
Where will MindBehind be hosted? Will you host MindBehind for us?
We have 2 options available for deployment: Cloud and On- Premise. 1- Cloud Deployment Options 1a - Google Cloud Platform (EU Cluster) 1b - Huawei Cloud Platform (TR Cluster) 1c - Private Cluster (Special Domain for partner) 2- On-Premise Deployment ...
What browsers does MindBehind work best with?
Currently, for best results, we recommend using only Google Chrome.
How secure is my data?
MindBehind takes your security and privacy extremely seriously. Protecting your data is our number one priority, and we work tirelessly to maintain the utmost level of protection at every level.
Recent Articles
Line Message Types
Supported Message Types: You can reach detailed information in here 1. [Text message](https://developers.line.biz/en/docs/messaging-api/message-types/#text-messages) : Fully Supported 2. [Sticker ...
Parameters to use Shopify
First of all, you need to add Shopify integration to your company. ‘Integration Name’ can be anything you want. And you can get ‘Store Url’ and ‘Access Token’ from Shopify. Now you can use Shopify integration on your own bot with e-commerce module. ...
Whatsapp Native Payment
References : Payments API - SG - Cloud API - Documentation - Meta for Developers How to Add Whatsapp Native Payment Integration When selecting 'Add Integration' on the company's integration page, the following screen will appear. You can enter your ...
How to Create a Project on CLU
Create an account from Azure Portal or if you already have one please log in. To be able to create an AI Provider on MB, you need to have endpoint, subscription key, project name, deployment name, training model name and language. From Azure Portal, ...
How to Add a Line Channel
Prerequisites: Before publishing the bot on your LINE channel, please follow the following steps. Note: To set up Line channel: https://developers.line.biz/en/docs/messaging-api/getting-started/ 1. Please login onto the Line developers dashboard ...
Popular Articles
What is the Wabiz ?
What is the Wabiz ? Wabiz API stands for Whatsapp Business. Wabiz allows us to receive notification to changes by user. For example, we could send you a notification when a user sends you message or when a message template’s status has changed. This ...
How to Use Generative AI Module
What is Generative AI Module for? The Generative AI Module is designed for generating human-like text based on given prompts or input. It utilizes advanced natural language processing and artificial intelligence techniques to produce coherent and ...
How to integrate a T-Soft store to MindBehind
On Company Management, choose "Integrations" and choose T-Soft. To complete this process, you should already have a T-Soft store. When you see this pop-up, please click on the link to continue configuration. Click on ''Install Now''. Here, you should ...
How to Integrate CraftGate
CraftGate is an app that acts as a bridge between companies and banks. It has a structure where these transactions can be managed through a common panel for different POS or methods in payment transactions. For more information check their website We ...
How to Use Open AI with MindBehind
To connect Open AI on Mindbehind, open the company page from navigation bar and select AI&NLP tab: Select "Open AI" as an your AI provider and from the configurations tab add a name for the new Open AI integration: After adding a new openAI ...