Advanced Actions
Generative AI: Dictionary & Keys
What are dictionary & keys? Dictionary is a feature of Generative AI, which is designed to show texts in multiple fields and update those text with only one action into those multiple fields. Keys are the pointers that we use into Gen AI Knowledge ...
What is GDPR Masking?
GDPR Filters If you want to mask personal data when it reaches agents, you can add regular expression (regex) rules to the channels. Let's examine some example messages that a user might send: // User is sending an IBAN John Doe, ...
How to Use Generative AI Module
What is Generative AI Module for? The Generative AI Module is designed for generating human-like text based on given prompts or input. It utilizes advanced natural language processing and artificial intelligence techniques to produce coherent and ...
LUIS Provider User Documentation
Prerequisites: To connect Microsoft LUIS AI Provider in MindBehind following fields needs to be filled. Application ID, Authoring Resource Primary Key, Prediction Resource Primary Key, Endpoint and Management Endpoint fields can be provided from Luis ...
How to Set Up Voting for WhatsApp
Whatsapp vote is a voting system developed for users to be able to rate WhatsApp conversations. How to set it up After logging into Mindbehind, go to your company from the “Companies” on navigation panel. Go to "Channels" tab on company management ...
How to Use Integration Action
Action usage Use the integration action when you want to call an HTTP integration endpoint to achieve some custom business needs. You can process the parameters saved during the life cycle of the assistant, and either only store them out in some ...
How to Use Input Action
Action usage Input action is used to get input from the user. The input can be free or constraint with regular expression. You can use the action by drag and drop it from the actions menu (or simply by clicking on it). Inside its configuration menu, ...
How to Use Zapier Action
Action usage Zapier action is used when you want to integrate MindBehind with other famous platforms onlinei thanks to Zapier wide market. This action will send the current assistant state to Zapier for any custom further actions you want to do with ...
How to Use Logic Action
Action usage Logic action is used when there is a conditional flow depending on the value of parameters in the current state. And logic action can contain multiple conditional units but always will use the connection of the last conditional unit ...
How to Use Wait for Action
Action usage Use the wait for action when you want to control the assistant behavior from your outside system. The story begins by drag and dropping (Or simply clicking on) the Wait for action from the Actions menu on the left side of your assistant ...
How to Use E-Commerce Action
First of all, to use this action you need to integrate your store to MindBehind. If you haven't done that yet, please check the integrations section under company settings and if you need any further help, please check our article about e-commerce ...
How to Use Error Messages (Fallback)
The error messages consist of three message types: the fallback message, the action error message, and the global error message. They are used to continue the conversation when the user sends an invalid message. The module connection represents the ...
What is Regular Expression (Regex)?
Regular expression is a way to search through a stream of text. It allows you to create patterns that help match and locate the pattern you are looking for. As an example, if the virtual assistant asks the end-user about their Social Security Number ...
How to Use the Integration Action for Non-developers
Why do we need the Integration Action? Virtual assistants are there to provide information and guidance for the user. The knowledge of the assistants is, however, limited to the conversation itself. When virtual assistants are incapable of providing ...
How to Use Assistants Analysis Page
ASSISTANT CONVERSATION REPORT TOTAL CONVERSATIONS: The total number of conversations handled by the bot. TOTAL USER MESSAGES: The total number of messages received from the user during these conversations. TOTAL ASSISTANT MESSAGES: The total number ...
AI Designer Tricks
General Settings 1. How to use 'Global Keyword' 1. Go to 'Settings' gear icon so see more options of customization. Functionality: Global Keyword helps you to achieve immediate bot reaction without AI . The condition is 1 score* wording resemblance. ...
Recent Articles
Line Message Types
Supported Message Types: You can reach detailed information in here 1. [Text message](https://developers.line.biz/en/docs/messaging-api/message-types/#text-messages) : Fully Supported 2. [Sticker ...
Parameters to use Shopify
First of all, you need to add Shopify integration to your company. ‘Integration Name’ can be anything you want. And you can get ‘Store Url’ and ‘Access Token’ from Shopify. Now you can use Shopify integration on your own bot with e-commerce module. ...
Whatsapp Native Payment
References : Payments API - SG - Cloud API - Documentation - Meta for Developers How to Add Whatsapp Native Payment Integration When selecting 'Add Integration' on the company's integration page, the following screen will appear. You can enter your ...
How to Create a Project on CLU
Create an account from Azure Portal or if you already have one please log in. To be able to create an AI Provider on MB, you need to have endpoint, subscription key, project name, deployment name, training model name and language. From Azure Portal, ...
How to Add a Line Channel
Prerequisites: Before publishing the bot on your LINE channel, please follow the following steps. Note: To set up Line channel: https://developers.line.biz/en/docs/messaging-api/getting-started/ 1. Please login onto the Line developers dashboard ...
Popular Articles
What is the Wabiz ?
What is the Wabiz ? Wabiz API stands for Whatsapp Business. Wabiz allows us to receive notification to changes by user. For example, we could send you a notification when a user sends you message or when a message template’s status has changed. This ...
How to Use Generative AI Module
What is Generative AI Module for? The Generative AI Module is designed for generating human-like text based on given prompts or input. It utilizes advanced natural language processing and artificial intelligence techniques to produce coherent and ...
How to integrate a T-Soft store to MindBehind
On Company Management, choose "Integrations" and choose T-Soft. To complete this process, you should already have a T-Soft store. When you see this pop-up, please click on the link to continue configuration. Click on ''Install Now''. Here, you should ...
How to Integrate CraftGate
CraftGate is an app that acts as a bridge between companies and banks. It has a structure where these transactions can be managed through a common panel for different POS or methods in payment transactions. For more information check their website We ...
How to Use Open AI with MindBehind
To connect Open AI on Mindbehind, open the company page from navigation bar and select AI&NLP tab: Select "Open AI" as an your AI provider and from the configurations tab add a name for the new Open AI integration: After adding a new openAI ...